疫情防控揭示数字治理的九大发展方向
同2003年非典疫情防控相比，新冠肺炎疫情防控的最大特点就是互联网环境下大量信息技术的广泛应用，以及数字治理在其中发挥的巨大作用。
Compared with the SARS epidemic prevention in 2003, the biggest feature of COVID-19 epidemic prevention is the widespread application of information technology in the Internet environment and the important role played by digital governance.
在2月14日召开的中央全面深化改革委员会第十二次会议上，中央领导强调"要鼓励运用大数据、人工智能、云计算等数字技术，在疫情监测分析、病毒溯源、防控救治、资源调配等方面更好发挥支撑作用"。
At the 12th meeting of the Central Committee for Comprehensively Deepening Reforms held on February 14, central leaders emphasized "encouraging the use of digital technologies such as big data, artificial intelligence, and cloud computing to better play a supporting role in epidemic monitoring and analysis, virus traceability, prevention and control, and resource allocation".
数字治理值得关注的现象和问题
Phenomena and Issues Worth Attention in Digital Governance
1. 疫情直报系统失灵：国家卫健委和中国疾控中心重金打造的疫情直报系统在最初疫情报送时未能发挥作用
1. Failure of Epidemic Reporting System: The epidemic direct reporting system built by the National Health Commission and China CDC with huge investment failed to function during the initial epidemic reporting
2. 信息发布不及时：政府信息对外发布不及时，使民众未能对疫情做好充分准备
2. Untimely Information Release: The untimely release of government information prevented the public from being fully prepared for the epidemic
3. 智慧城市项目失效：武汉市1.75亿元的智慧城市项目在疫情防控中几乎乏善可陈
3. Failure of Smart City Projects: Wuhan's 175 million yuan smart city project performed poorly in epidemic prevention
数字治理亟待加强的方向和领域
Directions and Areas Needing Strengthening in Digital Governance
1. 强化"互联网+"思维：让"互联网+"成为政府管理和社会治理的默认思维
1. Strengthen "Internet+" Thinking: Make "Internet+" the default thinking for government management and social governance
2. 实现"平战"结合：数字治理要做到平时战时结合，实现快速转换
2. Achieve "Peacetime-Wartime" Integration: Digital governance should integrate peacetime and wartime functions to achieve rapid transformation
3. 突出功能应用：依据使用情况和效果进行绩效评估
3. Highlight Functional Applications: Performance evaluation based on usage and effects
4. 推动数据共享：促进不同部门、地区、企业间大数据协同应用
4. Promote Data Sharing: Promote collaborative application of big data among different departments, regions and enterprises
5. 加强顶层设计：提高数据共享和业务协同的统筹层级
5. Strengthen Top-level Design: Improve the coordination level of data sharing and business collaboration
6. 赋能基层组织：增强街道和社区的数字治理能力
6. Empower Grassroots Organizations: Enhance digital governance capabilities of streets and communities
7. 加强平台治理：塑造数字治理的健康生态系统
7. Strengthen Platform Governance: Shape a healthy ecosystem for digital governance
8. 加快社会服务数字化：推动医疗卫生、教育等领域的数字化转型
8. Accelerate Digitalization of Social Services: Promote digital transformation in healthcare, education and other fields
9. 保障数据安全：确保国家安全、个人隐私和商业机密得到充分保护
9. Ensure Data Security: Ensure full protection of national security, personal privacy and business secrets
作者：马亮（中国人民大学国家发展与战略研究院研究员、公共管理学院教授）
Author: Ma Liang (Researcher at the National Academy of Development and Strategy, Renmin University of China; Professor at the School of Public Administration)
