This blog is a tribute and remembrance to a special friend I made over the past eight years. His name was Simon Riggs. He passed tragically in an airplane accident on March 26, 2024. He was a brilliant and good person who will be missed by so many and certainly by my wife Linda and I.
I had always felt that I wouldn’t be able to establish deep friendships late in life. As I turned 46, I felt the people I had known for 20+ or even 30+ years would be the people I would lean on as I headed into what I hope will be the second ½ of my life.
This line of thinking changed when I joined EDB in 2010. My assumption that I was done making deep and lasting friendships was incorrect. At this company I made many wonderful friends who I consider to be among my best and most treasured friends to this day. We worked together over the course of many years to support our customers, ship our products and make our revenue numbers. We also worked together alongside scores of others in the Postgres community, to help take Postgres to where it has landed today.
During my early years at EDB, the company that was contributing the most to Postgres was a company called 2ndQuadrant. This company became very visible to me as did its founder Simon Riggs. I was hearing more and more about how we “EDB” had to be concerned about 2ndQuadrant because they provided such amazing service and support and were becoming such a visible name in the community via its amazing contributions to Postgres and its incredible technical support.
When I learned that 2ndQuadrant was named after a concept about time management introduced in one my favorite books of all time: “The Seven Habits of Highly Effective People”. I became more curious about the company. For those of you are interested please see:
Bruce Momjian introduced me to Simon at a Postgres conference in Chicago. I heard so much about him, and had become quite fascinated about him and his company. Several products I conceived and introduced at EDB back then were in direct response to things he and his colleagues at 2ndQuadrant had done. For those of you interested in the specifics:
- EFM was a response to repmgr
- BART was a response to barman
During my first meeting with Simon in Chicago we had a beer together and discussed things about Postgres and business. He also told me about a few things we were doing wrong at EDB and how they were doing correctly at 2ndQuadrant. For those of you who had the pleasure of knowing Simon, you know that knowing exactly where he stood on something was one of his many assets.
I was impressed that a person capable of contributing major patches to Postgres was also capable of running what appeared to be an amazing company.
After I had been gone from EDB for 3 ½ years, I received a call from Faiz Husain asking me to join 2ndQuadrant. The role was a bit of a stretch for me, it involved being more involved in the sales and marketing efforts in my part of the world. It was the entire ownership of the North American business.
I had a great working relationship and friendship with Faiz as a result of our time together at EDB. I didn’t know Simon very well but I loved his philosophy about life and business.
- Take care of yourself.
- Take care of the employees.
- Take care of the customers.
Do the above three things and everything else takes care of itself.
After deciding not to take the job, I woke up one morning and said to myself, if I don’t do this I am going to regret this the rest of my life. The above principles were things I had always believed in my entire career and here was a chance to live it out and practice it on a grand scale. How could I not seize this opportunity? In addition, I missed the Postgres Community where I had so many great friends and I also missed the Postgres technology.
There were some other elements of this:
- I had always wanted to know if I could own a sales number.
- Faiz Husain is somebody who I had such admiration and trust in.
- There were so many people at 2ndQuadrant who I respected and in many cases had strong working relationships with.
So I took the job having only had a single conversation with Simon about four years earlier.
So on to my time with Simon. I learned almost from day one, he had an incredible model of delegation and trust to his employees. The only thing that was hard was knowing what to bring to him. He and Faiz were so trusting and so supportive when I made mistakes it blew my mind.
Here are some top ones I made:
-Shaun Thomas and I spent a week at a Fortune 500 equipment provider doing the world’s greatest Postgres architecture health check only to lose the larger business to one of our competitors.
-Peter Yarrow and I worked really hard to deliver what was possibly the worst sales presentation of all times to a Fortune 100 Pharmaceutical company. Simon was there and watched us crash and burn.
-We lost a promising startup betting their business on our new technology.
-We received a scathing e-mail from an industry luminary about a bad experience he had.
Through all of this, Simon’s trust and confidence in me and our team never waivered. He was always interested in my well being and the well being of my family and the staff I was responsible for. Over a very short period of time we became not only colleagues like so many other folks I met as part of the Postgres community we became close friends.
Sticking to the principles his company was founded on, we were able to do something very special. Despite Peter’s and my miserable performance, we landed that Big Pharma. company. We also landed many other big Pharma’s, Credit Card companies, Wall Street Institutions, cool startups and government agencies. We were a database company supporting mission critical software deployments for these giant companies and institutions. They were trusting us to support their most critical operations. What other company with less than 100 people in total and less than 10 in the US could have delivered such a customer list for such critical operations?
This was mostly due to the incredible reputation of Simon, being able to go to him when it really mattered and the culture of support he had built within the company.
2ndQuadrant was a company built on delivering great support. Simon himself would cover the support shifts. It was cool to do support. It is what many extremely talented technical people wanted to do. It was the culture he built. I was honored to take a shift from time to time. Our Net Promoter Score was higher than Apple’s or Costco.
I recall one time, we were going up against a competitor for a remote DBA / technical support contract. The company was an awesome startup and I wanted to win so bad, at just the right moment we got Simon on the phone with the prospect. His explanation of the technology was so clear but more importantly, the customer felt when time came he would be there for them. We ultimately won that business and Marc Fournier together with the help of the incredible talent at 2ndQuadrant turned into an amazing reference for 2ndQuadrant and now EDB, it also created the playbook for many more business wins.
I was so excited about the way Simon ran the company, when he came to Boston I hired my long time friend Karen Padir to organize what was called the “2ndQuadrant Executive Dinner”. Another way of describing the dinner was “Tom Kincaid inviting all his Boston area friends to meet his friend Simon Riggs and a few 2ndQuadrant customers we had done special things with”.
I was so enthused by Simon’s way of doing business, and the person he was, I wanted everybody I knew to know about it. I had Simon speak to all my friends along with two of our customers. Out of that dinner came three large deals for companies that are still with EDB (who acquired 2ndQuadrant in 2020) many years later.
He was wonderful at knowing the strengths of each individual on the team. This included knowing who could handle sales, who could handle operations, who could help him run the company and who could handle which patches.
In this now very long blog, I wanted to share a bit about Simon that I don’t think he fully understood about himself. Specifically, how much he was admired, respected and loved by so many members of the Postgres Community as well as those of who worked at the company founded entirely out of his own pocket.
When we initially started working together he told me that all was not perfect between him and all members of the Postgres community. Indeed, I witnessed some tough exchanges on the hackers list between Simon and others. Simon was not only a great PostgreSQL internals developer, he was a businessman and an adrenaline junkie. The later two don’t always fit well in an open source community of database developers. IMHO the conflicts were nothing more than normal things that can happen in any community.
What Simon didn’t realize was that despite these moments of conflict, the Postgres community, the 2ndQuadrant employees, and countless others, admired, respected and in all their own way loved Simon. Simon gave a lightning talk announcing his retirement from Postgres at the Berlin Postgres Europe conference in 2022. In recognition for all he done for the technology and the people of the Postgres community which included (but not limited to):
- Many hours with people explaining detailed concepts of how Postgres worked to beginners.
- Treating newcomers with dignity and respect.
- Contributing many incredible features to Postgres
- Building a company that was entirely about contributing features to Postgres and supporting Postgres.
- Authoring one of the most important books ever written about Postgres.
- Being brave about pushing the limits of what Postgres could and what people could do
Simon subsequently received the largest standing ovation I have ever seen in a conference setting. People stood on their feet for over five minutes applauding and thanking Simon.
Over the last seven years Simon and I became close friends. We saw strengths in each other that others didn’t see. Also strengths we didn’t see in ourselves.
Many other people felt the same way about Simon’s ability to see strengths in them which they could not see themselves. It was not only the strength he saw in us, it was the trust he would place in us. As I read Gabriele’s blog I would be overwhelmed hearing about his relationship with Simon. It felt very familiar.
Simon and his wife Karen (who was also an officer at 2ndQuadrant) would travel all over the world to meet with and be with employees and their families. They would learn the names of children and spend time getting to know them. Moving the technology forward was important but so was connecting with and supporting the people who helped him build such a great company.
Like many other people at 2ndQuadrant, my family got to know Simon and Karen quite well. My wife Linda, Karen, Simon became close friends and genuinely enjoyed each other’s company.
We spent a few days together in Florida. We met them at a “stay and play” in Port Saint Lucie. After the second day Simon told me he and Karen were buying a place in the condo development we were staying and playing in. At that moment Linda and I decided we would buy there as well. For three months a year, we would live on the same street as Simon and Karen. It would be awesome hanging out together in the twilight of our careers and learning to play Pickleball, Bocci and recalling incredible disaster recovery stories and data corruption bugs. It would take 18 months for the places to be built. Shortly after we both closed on our houses, in sunny Florida Simon passed away in an airplane accident.
People came from all over the world to pay their respects to Simon and say goodbye. While I am often saddened that we won’t have this time to grow old together in the beautiful Florida sunshine, I remain incredibly grateful for the wonderful eight years we had together.
It just goes to show God can insert wonderful life changing people into your life at any age and any time. My time with Simon was a gift for which I am truly grateful.