I recently purchased and implemented an SSL certificate for a web application that is hosted on a Windows Server 2019 machine running IIS 10. I added the certificate, created the bindings, and did all the other steps detailed in this tutorial.
The next step was making sure that the IIS Authentication was set to Anonymous Authentication (so that all users can access the site; the web app handles user authentication). The ones I checked were set to Anonymous and I thought I was done configuring the certificate.
However, when I tried to access the website, I was shown the browser authentication alert, prompting for a username and password. I tried inputting my domain credentials (admin level), the web app credentials, and the local server administrator credentials. However, none of those worked. EDIT: When I don't enter anything, the popup goes away and I get a "You are not authorized to access this site. Please contact your administrator." message.
What could be the problem? I called the application tech support (they were the ones who set up the server before I started) and the Senior Systems Engineer had no idea why that was happening.