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Hassam Fathe Muhammad
Hassam Fathe Muhammad

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What I Learned About POS Systems During a Casual Mall Visit

Today’s Unexpected Learning at Emporium Mall, Lahore

During my visit to Emporium Mall Lahore, I seized an unexpected opportunity to deepen my understanding of POS (Point of Sale) systems — the backbone of modern retail businesses.

Since the early days of my startup AlphaTech, I’ve been deeply curious about POS functionalities, recognizing their impact on operational efficiency and customer experience.


💡 Understanding the Power of POS

A POS system is more than a tool for billing. It can:

  • 🧾 Calculate bills and track transactions
  • 📊 Record sales data for inventory and trend analysis
  • 📤 Send real-time sales stats and inventory updates to the central server or head office

🏬 Insights Gained from Mall Visits

I interacted with POS operators and managers at around 10 stores, and here’s what I discovered:

🔁 Automated Inventory Updates

At Bonanza, a large retail store, I observed how new stock automatically synced with the central server. The POS fetched product data instantly — no manual entry needed. Super efficient!

📈 Business-Driven Data

POS systems track:

  • Popular products
  • Purchase frequency
  • Store-wise sales performance

This data empowers the head office to manage inventory and make informed decisions in real time.

🙌 Enhanced Customer & Staff Experience

The feedback from the staff was clear: POS systems simplify operations. They save time, reduce human error, and support better service delivery.


🤔 Reflections & Takeaways

This experience reinforced something important:

“Act like you know — and you’ll start to influence.”

By approaching store managers confidently and with genuine curiosity, I earned insights I wouldn’t have found online. The key? Proactive learning and respectful curiosity.


🧠 Final Advice

Tech isn’t just about code.

It’s about connecting with real-world systems and understanding how tech integrates into everyday business.

If you’re building something — go out and see how others are already doing it.


✍️ Written by @hassamdev

Founder @ AlphaTech | Full-Stack Developer | Tech Explorer

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